Sunday, March 1, 2009

Picture drama

After we got back from Disneyland I bought a big, huge collage frame and was going to fill it using pictures from our trip. I had a coupon code for 75 free prints from Snapfish, so I ordered everything I thought I could use. I needed more.

So like a week ago I ordered the 4 more pics I needed from Walmart. Because I am exceedingly cheap I decided to save the 2 fricken dollars for one hour prints and have them shipped to the store. I know it was only $2, but I figured I could wait a couple of days.

Today I went to pick up my pictures. I was disappointed to see that they were damaged. One was folded in half and the other three had been bent. Two separate envelopes, both damaged. I point it out to the lady. She makes a phone call and then comes back and tells me that I have to call the number on "whatever website I ordered them from". I ordered them from Walmart! But that's besides the point. I took my damaged pictures and went home to call customer service. But there is no number, only an email address. Not acceptable.

So I take my receipt I had printed out back to Walmart. Of course it's the same customer service person and I tell her that I would like to speak to a manager about my damaged pictures.

She says "She already told me there was nothing we could do since you ordered them online."
"Well, I'd like to speak with her." I tell her. She calls over the loud speaker for a manager and I step about 5 steps away to wait.
While waiting on someone else the customer service person continues to tell me how there is nothing they can do. But now she has to practically yell because I've moved away and am not even facing her. "We can't give you a refund because you ordered them online!!" she yells at me. I pretend not to hear her.

Finally a manager comes up and I give her my receipt and show her my folded pictures. She takes my receipt and leaves. She comes back like 10 minutes later and hands the customer service rep a copy of my receipt and tells her to refund my money.

HA!

Surprisingly, it is that girl's break time right that very second. She simply must go to break before she can return my pictures. So someone else had to come and give me back my two dollars.

I ended up ordering one hour prints from Costco. At this point I really don't want to wait another week for my pictures. Larry takes me down there with the idea that he would drop me off at the door and then take the van to get gas. I would pick up my pictures and meet him back in the front. But the second I get out of the van and he starts to drive away I realize that I don't have my wallet. Grr. And since he didn't see me running down the Costco parking lot trying to flag down the van I walk over and stand in the shade next to a couple who was sitting on a flat cart with their new flat screen TV.

Costco was pretty busy and I'm just standing there watching the people. In the aisle right in front of us there is a minivan waiting for someone right in the front spot to leave. The guy was taking forever but I really didn't pay much attention. So the guy finally backs out of his spot and before the minivan can pull in an old man zips from the other way and takes the spot. I honestly think he didn't see the minivan waiting. Anyways, the lady lost it. She lays on the horn which is what caught mine and the other couple's attention. Then she gets out and starts yelling at the old guy. I couldn't hear what she was saying but she was waving her arms all around and pointing to her van. I hear him say "I didn't see you." and he starts to walk away. She gets in her van and is yelling out the window at him "I hope your satisfied!!".

As the old guy is walking past me this other lady comes up to him and says "There's no common nature anymore is there?" I assume she meant common decency. And this other lady hangs out her window and starts yelling at the lady talking to the guy. "Stay out of it lady you don't even know what's going on! You didn't see what happened!" And they start getting into it. Yelling at each other back and forth about it. Whoever was driving the van is trying to drive away and the other lady is following along and the two ladies are screaming full on at each other.

Meanwhile the old guy just went on with his business. Me and the other couple just start laughing and people are asking us what happened and we are telling the whole story to a bunch of people.

Then Larry came back from getting gas and we went in and I finally got our pictures. Quite the drama!

0 comments:

 
Copyright 2009 Front Porch